Armed with our proud South African legacy and the fact that we are 100% independent and impartial, SEB is uniquely placed in our ability to offer flexible and affordable administration solutions that genuinely meet the needs of South African employees, without jeopardizing the interests of the Employer.
Our state-of-the-art administration system is parameter driven, uses document management and provides integrated work-flow to ensure world-class fund administration.
Agreed service levels are programmed per fund and alerts on breech of service levels are escalated to team leaders.
Our system has been stress tested and can comfortably handle 1 million member records.
SEB currently has 600 000 members under administration.
We support our Boards of Trustees by offering fund secretariat services, responses to the Pension Funds Adjudicator regarding complaints and advice in terms of the Section 37C allocation of death benefits.
With SEB Trustees have peace of mind, knowing they have access to up-to-date information and legal and technical support whenever necessary.